Delivery & Operations
Accountable executive: Martin Kowalski, Chief Operating Officer · health weight 15%
Pending · phase 2 The full domain layout (driver breakdowns, searchable drill-down tables, evidence panel) arrives in phase 2. Metrics below are already live from the calculation layer.
Metric definitions in this domain
- Live
On-time delivery (%)
Completed milestones delivered by committed date ÷ eligible completed milestones.
- Live
Billable utilisation (%)
Billable hours ÷ available delivery hours after leave and holidays.